01561nam a22003255i 4500 21195615 OSt 20250428120425.0 190906s2020 cau 000 0 eng 2019949836 9781526490155 (hardback) 9781526490148 (paperback) DLC eng rda DLC pcc RT 41 M 51 Moss, Bernard, 1948- author. Communication skills in nursing, health and social care / Bernard Moss. 5th. London Sage C 2020 2005 Thousand Oaks : SAGE Publishing, 2020. xv, 289p. text txt rdacontent unmediated n rdamedia volume nc rdacarrier "Our ability to communicate is a key part of everyday life and is an essential skill, particularly when communicating with vulnerable people in all health and social care settings. Presented in a unique and easy-to-use dictionary format, this practical guide helps students and practitioners understand and apply the principles of effective communication. From the 'how to' practicalities through to challenges and honing existing skills, it ensures they have the confidence and knowledge to communicate skilfully and successfully in many different contexts and with a range of service user groups"-- Provided by publisher. 0 ibc orignew 2 epcn 20 y-gencatlg lcc BOOK01 5th ed RT 41 M 51 844 844 0 0 lcc 0 0 LIB001 LIB001 2025-04-28 0 RT 41, M51 1430 2025-04-28 12:05:54 1 2025-04-28 BOOK01