000			01529nam a22003135i 4500
001			21195615
003			OSt
005			20250505142914.0
008			190906s2020 cau 000 0 eng
010			_a 2019949836
020			_a9781526490155 _q(hardback)
020			_a9781526490148 _q(paperback)
040			_aDLC _beng _erda _cDLC
042			_apcc
050			_aRT 41 _bM 51
100	1		_aMoss, Bernard, _d1948- _eauthor.
245	1	0	_aCommunication skills in nursing, health and social care / _cBernard Moss.
250			_a5th.
263			_a2005
264		1	_aThousand Oaks : _bSAGE Publishing, _c2020.
300			_aXv, 289p. _bill
336			_atext _btxt _2rdacontent
337			_aunmediated _bn _2rdamedia
338			_avolume _bnc _2rdacarrier
520			_a"Our ability to communicate is a key part of everyday life and is an essential skill, particularly when communicating with vulnerable people in all health and social care settings. Presented in a unique and easy-to-use dictionary format, this practical guide helps students and practitioners understand and apply the principles of effective communication. From the 'how to' practicalities through to challenges and honing existing skills, it ensures they have the confidence and knowledge to communicate skilfully and successfully in many different contexts and with a range of service user groups"-- _cProvided by publisher.
906			_a0 _bibc _corignew _d2 _eepcn _f20 _gy-gencatlg
942			_2lcc _cBOOK01 _e5th ed _kRT 41 _mM 51
999			_c870 _d870