TY  - BOOK
AU  - Moss,Bernard
TI  - Communication skills in nursing, health and social care
SN  - 9781526490155
AV  - RT 41 M 51
PY  - 2020///
CY  - Thousand Oaks
PB  - SAGE Publishing
N2  - "Our ability to communicate is a key part of everyday life and is an essential skill, particularly when communicating with vulnerable people in all health and social care settings. Presented in a unique and easy-to-use dictionary format, this practical guide helps students and practitioners understand and apply the principles of effective communication. From the 'how to' practicalities through to challenges and honing existing skills, it ensures they have the confidence and knowledge to communicate skilfully and successfully in many different contexts and with a range of service user groups"--
ER  -